Payment Policy
Company: Ellis London
Email: support@ellislondon.co.uk
Accepted Payment Methods
At Ellis London, we offer several secure and convenient payment options to make your shopping experience as smooth as possible.
Please note that available payment methods may vary depending on your location and currency.
You can currently pay using:
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Credit or Debit Card (Visa, Mastercard, American Express)
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PayPal
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Apple Pay / Google Pay (if available at checkout)
Before completing your purchase, please ensure that your selected payment method is accepted in your region.
Payment Security
Your security is our top priority.
All transactions on Ellis London are processed through SSL-encrypted connections to ensure your payment and personal details remain safe at all times.
We never store your credit card information on our servers.
Payments are handled securely through trusted third-party providers that comply with the highest data protection standards (including PCI DSS).
Payment Processing
Your order will be processed only after your payment has been successfully completed.
Once payment is confirmed, you will receive an order confirmation email with all the relevant details.
If a payment is declined or fails, the order will not be created. In such cases, please check with your bank or payment provider before trying again.
Refunds
If you are eligible for a refund (for example, due to a returned or cancelled order), the amount will be credited back to your original payment method within 14 business days after your returned item has been received and inspected.
You will receive a confirmation email once your refund has been processed.
Need Assistance?
If you have any questions about payments, billing, or refunds, please contact our customer support team at:
📧 support@ellislondon.co.uk
We’re happy to assist you Monday to Friday, 9:00 AM – 6:00 PM (UK time).