What is your return policy?

We use a return period of 30 days during which the customer may return his or her package without giving any reason. These 30 days start when the package is received. Please note that the return shipment must be sent back to us within these 30 days.

How do I track my orders?

We’re committed to processing and shipping your orders quickly within 24 to 48 hours of placing them. Once your order is on its way, you’ll receive a friendly email notification with tracking details. This will allow you to easily follow the journey of your package as it makes its way to you. You can click here to track your order when you have received the order details

What payment methods can I use?

We offer a range of secure and convenient payment methods to make your shopping experience seamless. Here’s what we currently accept: Credit or Debit Cards: We welcome all major credit and debit cards, including Visa, Mastercard, and American Express. Mobile Payment Services: You can also use Apple Pay, Shop Pay, or Google Pay for a quick and easy checkout. Gift Cards or Store Credit: Have a gift card or store credit from us? You can use it towards your purchase.

What are the shipping costs?

At Ellis London , customer satisfaction comes first. That's why we keep you constantly updated on your order and always offer free shipping . We use the reliable delivery services of Royal Mail .

How do I contact you for press enquiries?

For any press enquiries, please contact us at support@ellislondon.co.uk

4.8/5 | 2500+ reviews

Jenny – Effortless Elegance Sweater

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Embrace timeless sophistication with the Jenny Effortless Elegance Sweater — a perfect blend of comfort, grace, and modern charm. Designed to flatter your silhouette with subtle detailing and a refined finish, it’s the ideal choice for elevating your everyday look from simple to stunning.

Flattering silhouette: Asymmetric cut and gentle drape create an effortlessly elegant shape.
Refined details: Delicate shoulder accents add a touch of sophistication and uniqueness.
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Jenny – Effortless Elegance Sweater

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